At Maas Computers and Networks Ltd- (Flashnet), our commitment to quality is more than just a statement; it’s a way of life. Rooted in our core values and guided by the principles of the ISO 9001:2015 Quality Policy, we relentlessly strive to deliver high-end Technology Solutions in Internet Connectivity, Software Solutions, Cybersecurity, and Cloud Solutions. Based in the vibrant technological hub of Dar-es-salaam, Tanzania, we are not only dedicated to growing in African markets but also to leaving a positive impact in our birthplace.
Our commitment to maintain and promote Quality Management excellence is ingrained in every activity and process we undertake. We firmly believe that quality is not an act, but a habit. Every member of our team at Maas Computers and Networks Ltd- (Flashnet) is dedicated to meeting and exceeding our customers’ needs and expectations with best-in-class solutions and services.
At the heart of our Quality Policy lie these principles and behaviors.
We build lasting relationships with our customers by understanding their needs, ensuring their long-term success, and fostering mutual profitability.
We are dedicated to achieving our commitments for Quality, Cost, Customer Satisfaction, and Service Delivery, setting new industry standards.
We enhance systematic research and employ the best preventive practices at all levels, ensuring reliable risk management and a proactive approach to challenges.
We drive continuous improvement and innovation by aligning our business processes, goals, and practices with customer feedback and surveys.
We empower our staff through competency development programs, fostering creativity, accountability, and empowerment. Strong management involvement and commitment are our cornerstones.
We are dedicated to communicating, understanding, and applying this policy within our organization. It's not just a commitment; it's our promise to our customers. Our goal is 100% Customer Satisfaction, Delivered All The Time
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